Bitsy World Shipping Policy

At Bitsy World, we are committed to not only providing delightful and imaginative mini dolls but also upholding our dedication to environmental sustainability. Our shipping policy reflects our values, ensuring that our products reach our customers while minimizing our ecological footprint. Please read our shipping policy carefully to understand how we handle orders, shipping, and associated practices.

1. Packaging Materials:

We use eco-friendly packaging materials wherever possible. Our boxes are made from recycled cardboard, and we avoid plastic and excessive packaging. We encourage customers to recycle or reuse our packaging materials.

 

2. Shipping Methods:

We offer a range of shipping options to cater to your preferences. Our standard shipping option uses the most efficient routes and modes of transportation to minimize energy consumption and emissions.

3. Order Processing Time:

Upon receiving your order, please allow 2-3 business days for order processing. This allows us to ensure quality and carefully package your order for shipping.

4. Shipping Time:

Shipping times may vary depending on your location and the shipping method you choose during checkout. Estimated shipping times will be provided during the checkout process.

5. Tracking:

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your package.

6. Shipping Rates:

Shipping rates are calculated based on your location, the shipping method selected, and the weight of the package. You can view the shipping costs during the checkout process before finalizing your order.

7. International Shipping:

We offer international shipping to select countries. Please note that customs duties, taxes, or fees imposed by your country's authorities are the responsibility of the recipient.

8. Order Tracking and Support:

If you have any questions or concerns about your order, shipping, or delivery, our customer support team is here to assist you. Contact us at bitsyworldplay@gmail.com.

9. Returns and Exchanges:

Please refer to our Return and Exchange Policy for information about returning or exchanging products.

By choosing Bitsy World, you are not only embracing the joy of our eco-friendly mini dolls but also contributing to a more sustainable future. We appreciate your support and commitment to our shared environmental values.

Please note that this shipping policy is subject to change. We encourage you to review it periodically for any updates.

Last updated: September 2023 

Thank you for choosing Bitsy World and being a part of our eco-friendly journey!