Welcome to Bitsy World - Frequently Asked Questions (FAQ)

1. What are Plastic free Mini Dolls?

Plastic free Mini Dolls are a collection of environmentally friendly and sustainable dolls designed to inspire imagination and play while promoting eco-conscious values. Crafted with love and care, these dolls are made from eco-friendly materials to reduce their impact on the planet.

2. What materials are used to make the Bitsy Dolls?

Our dolls are made using high-quality, non-toxic, and sustainable materials such as organic cotton, recycled fabrics, and eco-friendly dyes. These choices ensure that your child's playtime remains safe and enjoyable while also contributing to a healthier planet.

3. How are the Bitsy Dolls packaged?

We take packaging seriously! Our commitment to sustainability extends to our packaging. We use minimal and recyclable packaging materials, avoiding unnecessary plastic and excess waste. Our aim is to provide a delightful unboxing experience that aligns with our eco-friendly values.

4. Are these dolls suitable for all ages?

EcoFriends Mini Dolls are designed with the utmost care for children aged 3 and above. Safety is paramount, and we ensure that each doll is free from small parts or choking hazards. However, parental discretion is advised for children under 3 due to potential small parts.

5. How do I clean the dolls?

Cleaning your EcoFriends Mini Dolls is easy! Our mini dolls can be gently spot cleaned with a damp cloth and mild soap. 


6. Do you offer international shipping?

Yes, we do! We're thrilled to share the magic of our Mini Dolls with customers around the world. Please note that shipping times and costs may vary depending on your location. For specific information, please visit our Shipping page or contact our customer support team.

7. What's your commitment to sustainability?

Sustainability is at the heart of everything we do. From sourcing eco-friendly materials to minimizing waste in our packaging, we are dedicated to reducing our environmental footprint. We continuously seek ways to improve and innovate in alignment with eco-conscious practices.


8. What if I have more questions or need assistance?

We're here to help! Feel free to reach out to our friendly customer support team by visiting our Contact Us page. We're more than happy to address any inquiries you may have about our Mini Dolls, their care, customization, or anything else.

At Bitsy World, we believe in nurturing both imaginative play and a sustainable future. Thank you for joining us on this journey toward a greener world!